Shipping Policy

Welcome to the first focus magazine of the world, Focussine. We are committed to ensure that our focus magazine, Focussine, reaches our subscribers promptly and securely, no matter where you are in the world. This Shipping Policy (“Policy”) outlines the terms and conditions regarding the shipping of our magazine to your location. By subscribing to Focussine, you agree to the terms set forth in this Policy.

1. General Information

Our focus magazine, Focussine, is available for worldwide shipping. We strive to process and dispatch your order as quickly as possible to ensure timely delivery. This Policy provides information on our shipping methods, estimated delivery times, shipping costs, and other relevant details.

2. Order Processing

2.1 Processing Time
  • Order Confirmation: Once you subscribe to Focussine, you will receive an order confirmation email with details of your subscription.
  • Processing Time: All orders are processed within 2-3 business days from the date of subscription. Orders are not processed or shipped on weekends or public holidays.
  • Dispatch Notification: You will receive a notification email once your order has been dispatched, including tracking information if applicable.
2.2 Address Accuracy

Please ensure that the shipping address provided at the time of subscription is accurate and complete. Focussine International is not responsible for delays or non-delivery resulting from incorrect or incomplete address information.

3. Shipping Methods and Delivery Times

3.1 Domestic Shipping

For subscribers within the same country as our distribution center:

  • Standard Shipping: Typically takes 5-7 business days from the date of dispatch.
  • Expedited Shipping: Available at an additional cost, typically takes 2-3 business days from the date of dispatch.
3.2 International Shipping

For subscribers outside the country:

  • Standard International Shipping: Typically takes 10-15 business days from the date of dispatch, depending on the destination.
  • Expedited International Shipping: Available at an additional cost, typically takes 5-7 business days from the date of dispatch.
3.3 Shipping Carriers

We partner with reputable shipping carriers to ensure the safe and timely delivery of your magazine. Carriers may vary based on your location and the selected shipping method.

4. Shipping Costs

4.1 Domestic Shipping Costs
  • Standard Shipping: Included in the subscription price.
  • Expedited Shipping: Additional charges apply. Costs vary based on the destination and will be calculated at checkout.
4.2 International Shipping Costs
  • Standard International Shipping: Included in the subscription price for certain regions. For other regions, additional charges may apply and will be calculated at checkout.
  • Expedited International Shipping: Additional charges apply. Costs vary based on the destination and will be calculated at checkout.

5. Customs, Duties, and Taxes

For international orders, please be aware that additional customs fees, duties, and taxes may apply upon arrival in your destination country. These charges are not included in the subscription price or shipping cost and are the responsibility of the subscriber. Focussine has no control over these charges and cannot predict their amount.

6. Delivery Issues

6.1 Delayed or Lost Shipments

While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may affect delivery times. If your order is significantly delayed or you believe it may be lost, please contact our customer support team at support@focussine.com for assistance.

6.2 Damaged Shipments

We take great care in packaging your magazine to prevent damage during transit. If your magazine arrives damaged, please contact our customer support team within 7 days of receipt. Provide photos of the damaged item and packaging for our review. We will work with you to resolve the issue promptly.

7. Subscription Management

7.1 Changing Shipping Address

If you need to update your shipping address, please contact our customer support team at support@focussine.com as soon as possible. Address changes can be made before the next issue is dispatched.

7.2 Pausing or Cancelling Subscription

If you need to pause or cancel your subscription, please refer to our Cancellation and Refund Policy for detailed instructions.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, or if you need assistance with your subscription, please contact us at:support@focussine.com

Thank you for subscribing to Focussine. We appreciate your support and are dedicated to providing you with a superbly valuable content and an excellent service.

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