Cancellation & Refunds

You may cancel within 7 days of payment for a full refund, provided the first issue has not yet been dispatched.

If the first issue has already been dispatched, we deduct the cost of that issue and shipping, and refund the balance.

You may cancel an ongoing annual subscription at any time. We refund on a pro-rata basis for the issues not yet dispatched, less any promotional discount applied at purchase.

Report a damaged, misprinted or undelivered issue within 7 days of the expected delivery date, with photographs where relevant. We will send a free replacement, or refund that issue if a replacement is unavailable.

Email Contact@focussine.com with your name, registered phone number and order reference, or call 9731077310 / 9035304477.

Approved refunds are initiated within 5 business days and credited to the original payment method, typically within 5–10 business days depending on your bank.

Gift subscriptions already delivered, and school or bulk orders already printed with custom branding, are not refundable.